Advisor Workflow Tracker

A lightweight tool that helps ServiceSync understand how advisors work — so we can build better software for you.

⬇ Download Setup
Windows 10 / 11  ·  ~8 MB  ·  No IT required

Setup takes about 2 minutes

1

Download the installer

Click the button above. Your browser may ask you to confirm the download — click Keep or Save.

2

Run the installer

Double-click ServiceSync-Tracker-Setup.exe in your Downloads folder. If Windows asks "Do you want to allow this app to make changes?" click Yes.

3

Enter your details

Type your first name, your dealership name, and the access code provided by your ServiceSync contact. Then click Next → Install.

4

You're done

The tracker starts automatically and runs quietly in the background. It will start itself every time you log into Windows — no action needed.

What the tracker does and doesn't collect

Which app is active and for how long
Passwords or login credentials
Window titles (e.g. "Xtime — Repair Order")
Screenshots or screen recordings
Time spent idle or on calls
Keystrokes or what you type
System switches between DMS tools
Personal apps or personal browsing